Refunds

Last updated: November 11, 2026

14 days, no questions asked. Ask within 14 days of any payment and you get a full refund.

What is covered

• Lifetime: within 14 days of your purchase.
• Membership: within 14 days of your first payment, and within 14 days of each renewal payment.
• Duplicate purchases and payments made by mistake are always refunded.

How to ask for a refund

Reply to your Gumroad receipt or write to support@hyperpowers.app from the email you used to buy. We issue the refund through Gumroad within 3 business days. The money returns to your original payment method. How long it takes to show up depends on your bank or card issuer.

If HyperPowers is not working

Tell us your Premiere Pro version and operating system, and we will try to fix the problem. If you contacted us within the 14 days and we cannot get HyperPowers working on a supported setup, we will refund you even if the 14 days run out while we try.

After a refund

Your license key is deactivated, and HyperPowers stops working on your computers. A refunded membership ends right away.

What is not covered

• Requests made more than 14 days after the payment, except where the law gives you a longer period.
• A second refund for the same product.
• Licenses used in breach of our License (EULA), for example a shared key.
• Costs you paid to an AI provider. Those are between you and that provider.

Canceling a membership

You can cancel at any time from your Gumroad library. Your membership stays active until the end of the period you paid for, and it will not renew. After the 14 days, we do not refund unused time.

Your rights

This policy does not limit any right you have under the consumer law of your country. Gumroad, as merchant of record, may also issue refunds under its own policies.

Please write to us before you open a dispute with your bank. A refund is faster for you.